IT SUPPORT SERVICES NASHVILLE, TN

SETTING THE GOLD STANDARD FOR 15 YEARS

Get BETTEr with bt.

Nashville businesses get better IT Support Services by partnering with Bacheler Technologies. Time matters for every organization, and no one can afford to wait for a response when a business-critical issue pops up. Our support desk team keeps our clients happy and productive by providing the help they need, when they need it. Our best-in-class tools and agents allow our engineers to resolve 90% of issues via rapid remote support, but we’re always on call to dispatch to our clients’ offices when needed. More importantly, we build proactive maintenance schedules to find potential issues before they manifest into real problems that impact our clients’ days. When IT companies get paid to “break-fix” problems, they can’t be expected to fix them the right way (so they don’t break again!) Our all-inclusive service model incentivizes us to be a reliable support partner, who goes the extra mile to implement solutions that work today, tomorrow, and three years from now. We consistently strive to meet and exceed our clients’ expectations by maintaining the highest standards of excellence at our support desk, and across our complete stack of services. Our goal is to make every client a Raving Fan.

3 principles for technology success

  • We believe that all businesses can create measurable, valuable, and positive (MVP) change within their organization by optimizing their technology processes.

  • We constantly monitor and tune the health of every piece of your tech environment to ensure minimum downtime and maximum productivity.

  • Real time reporting on system availability, cybersecurity, hardware and software inventory, backups, vendors, projects, tickets, and more.